Effective Date: March 28, 2026
Last Updated: March 28, 2026
Proudly American — 100% American Owned and Operated
Overview
At Lofty Instruments USA Inc, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information when you:
Place an order
Register an account
Contact us
Subscribe to emails
Browse our website
Information collected may include:
Name
Company name (if applicable)
Billing and shipping address
Email address
Phone number
Payment details (processed securely through third-party providers)
Order history
IP address and browser information
We collect only the information necessary to process orders, provide services, and improve customer experience.
How We Use Your Information
We use collected information to:
Process and fulfill orders
Provide customer support
Communicate order updates
Improve website functionality
Prevent fraud and unauthorized transactions
Send service-related emails
Provide marketing communications when permitted by law
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze website usage
Enhance customer experience
You may disable cookies through your browser settings; however, doing so may affect certain website features.
Sharing Your Information
We may share your information with trusted third parties necessary to operate our business, including:
Payment processors
Shipping carriers
Website hosting providers
Analytics and marketing service providers
These third parties are required to protect your information and use it only for authorized business purposes.
We do not sell or rent customer information to third parties.
Third-Party Websites
Our website may contain links to third-party websites. Lofty Instruments USA Inc is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party services they visit.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
Payment information is processed securely through certified third-party payment providers and is not stored directly on our servers.
Your Privacy Rights
California Residents (CCPA Rights)
California residents may request:
Access to personal data collected
Deletion of personal data
Information about how their data is used
Canadian Customers
Canadian customers may request access to or correction of their personal information in accordance with applicable privacy laws.
To exercise any privacy rights, please contact us using the contact information below.
Children’s Information
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information through our website, please contact us immediately so we may remove the information.
Data Retention
We retain personal information only as long as necessary to:
Complete transactions
Maintain business records
Comply with legal obligations
Resolve disputes
Changes to This Privacy Policy
Lofty Instruments USA Inc reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date.
We encourage customers to review this policy periodically.
Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: sales@loftyinstruments.com
Telephone: (516) 460-5000